All Sales Are Final
Thank you for shopping with us! Please read this policy carefully before placing your order.
Because every item in our store is made to order, we are unable to offer refunds, returns, or exchanges once an order has been placed. Each item is custom-created for you, which means we cannot resell, restock, or repurpose it for another customer.
By placing an order, you acknowledge and agree that all sales are final.
Why We Can't Accept Returns
- Every product is produced individually based on your order — nothing is pre-made or held in inventory.
- Materials and labor are committed to your order as soon as it's placed.
- Because items are custom-made, they cannot be resold to another customer.
Order Cancellations
Because production begins shortly after your order is placed, we may be able to accommodate a cancellation only if you contact us within 3 hours of placing your order and production has not yet started. Once production has begun, we're unable to cancel, modify, or refund the order.
To request a cancellation, please email [contact email] with your order number as soon as possible.
Please Double-Check Before Ordering
Because items are made specifically for you, we're unable to make changes once production starts. Please review the following carefully before submitting your order:
- Size, color, and customization details
- Spelling of any personalized text or names
- Shipping address
If you have any questions before ordering, reach out to us at [contact email] — we're happy to help!
Questions?
If you have any questions about this policy, please contact us at: